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Community water systems are required to deliver a Consumer Confidence Report (CCR) to their consumers by July 1 each year. The CCR is required to provide consumers with water quality and other water system information from the previous calendar year. Water systems are strongly encouraged to use the report to also educate their consumers about the importance of having safe, reliable drinking water delivered to their taps and the efforts taken to protect public health. Please take advantage of this opportunity to highlight significant improvements, operational accomplishments, and other information about the value of your drinking water. Ideas include: adding graphics/enhanced subtitles, ongoing efforts on source water protection, education on water conservation, and alternative/low irrigation landscaping efforts.
NH Administrative Rule Env-Dw 811, Consumer Confidence Reports, outlines specific requirements for the content and distribution of your Consumer Confidence Report (CCR). CCR templates and CCR Certification Form can be found below to assist in the preparation of your CCR. Using the templates and adding any text needed to meet your system’s individual demands helps assure that you include all of the required information in your CCR. Most of the text in the templates is mandatory, so you should not change or delete information without first discussing it with the Drinking Water and Groundwater Bureau (DWGB) staff.
Before you start the CCR for your system, you may find this guidance document helpful: https://www.des.nh.gov/sites/g/files/ehbemt341/files/documents/2020-01/ccr-guidelines.pdf
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